HELP CENTER

Frequently asked questions

How to make my first order?


Thank you for choosing Fragrancia as your fragrance choosing partner. In order to start making orders, you need to select the desired perfumes from this site and sign up using your email address or google /facebook credentials.




How can I make the payment?


You have options to make the payment: a) Using your credit/debit cards b) Pay cash against delivery (a nominal charge will be applicable for this option)




How I will get my delivery?


Your shipment will be delivered to your doorstep safely by our logistics partner withing the stipulated time frame.




What is I want to return the item?


Unopened item can be returned to us within 15 days of purchase and full amount of the product value will be returned to you.(For more details, please refer our return and refund policy)




Is these perfumes are authentic?


Yes. We deal with only authentic perfumes and all the items list in our website are 100% original